Frequently Asked Questions

SwiftLink Logistics, LLC is a Michigan-based freight brokerage. We connect shippers with carrier partners and help coordinate truckload, LTL, drayage, expedited, heavy haul, and hazardous materials shipments.

We coordinate freight across the contiguous United States. Share your origin, destination, and equipment needs so we can review carrier availability for your route.

Use our quote request form with your route, freight details, and preferred dates. Our team will review the request and follow up with available options. Pricing and timing are confirmed before booking.

Call (248) 987-6776 or email info@swiftlinkusa.com. For an existing shipment, include your reference number. For a time-sensitive request, include your required pickup and delivery times.

Full truckload (FTL) reserves trailer space for your shipment. Less-than-truckload (LTL) shares trailer space with other shipments and can suit smaller, palletized freight. The right choice depends on the size, handling needs, timing, and route of your shipment.

Drayage moves containers between ports, rail ramps, and nearby facilities. We help coordinate container pickup, appointments, and returns with carrier partners. Explore drayage services.

We review dedicated vehicle and team-driver options for time-sensitive freight. Tell us your deadline so we can confirm available capacity and a feasible schedule. Explore expedited freight.

Contact us with the load dimensions, weight, pickup and delivery locations, and loading requirements. These details help us review suitable equipment and route planning. Explore heavy haul.

Contact us with your commodity details and shipment documentation so we can review carrier suitability and service availability before booking. Explore hazmat shipping.

Provide the pickup and delivery locations, commodity, weight, dimensions, packaging, and preferred dates. Include any appointment, temperature, loading, or special handling requirements.

Pricing depends on the route, freight size and weight, equipment, timing, available capacity, and any additional services. Accurate shipment details help us prepare a useful quote.

Refer to the validity and service terms provided with your quote. Rates and capacity can change before booking, so contact our team when you are ready to proceed.

Share your regular lanes, expected shipping frequency, and equipment requirements. We can discuss options that fit your shipping pattern.

Contact our team with your shipment reference for pickup progress, transit updates, or estimated delivery timing. Available tracking options depend on the carrier and service.

Let us know as soon as possible. We will review the change with the carrier and explain any effect on availability, timing, or pricing.

Contact your SwiftLink representative with your shipment reference and a description of the issue. Include any relevant delivery records or photos so we can help coordinate the next steps.